We offer free complimentary world-wide GROUND SHIPPING for all orders on Bellevalourecouture.com. Valoure In-Store orders ship to U.S. addresses only.

Most merchandise will ship within 1 to 2 business days after your order is received. Business days are Monday – Friday, excluding Federal holidays.

For Valoure in-store and BVC Marketplace shipments:

• Standard: 2 – 3 business days

For Belle Valoure Online shipments:

• Standard: 7 – 14 business days

We are happy to accept returns for merchandise purchased on Bellevalourecouture.com that has not been worn, washed, or altered, with tags still attached and in the original packaging (box, sunglasses case, garment bag, etc), within 30 days of purchase. All fragrances, beauty products, swimwear and underwear purchases are final sale; no returns or exchanges are accepted on these items.

For your convenience returns are free. Domestic orders will receive a prepaid USPS shipping return label with your return request. Pack item(s) securely in the original product packaging and include all paperwork. Before sending your return shipment, please remove all extra labels from the outside of the package.

We are not responsible for return packages lost en route. Keep the Return Tracking Number for your package to monitor the delivery status.

To receive credit, items must be returned within 30 days of delivery. You can expect a refund in the same form of payment originally used for the purchase within 14 days of our receiving the returned order.