General Questions

Payment Security

All transactions submitted to us are encrypted with 128 SSL software which encrypts information you input to protect it from interception by outside parties. Belle Valoure is committed to maintaining the highest levels of security and protection against fraud. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

Order Verification

Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order that we ship out was authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.

Currency

When possible, Belle Valoure will try processing your payment in your local currency. There are however some limitations and special cases in which we will have to charge your card in USD. In those cases, the conversion is handled by your financial institution.

Purchasing Questions

How do I figure out the cubic feet of my shipment?

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How do I ship my automobile?

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Is my shipment insured?

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How long will it take my shipment to reach my customer?

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